This Privacy Policy explains how Glorion Casino ("we", "our", "us") collects, uses, stores and protects personal information when you access or use our services in Canada.

By using Glorion Casino, you acknowledge that you have read and understood this Privacy Policy.

Last Updated: May 2, 2026

1. Who We Are

Glorion Casino operates as an online gaming platform providing casino entertainment services to eligible users in permitted jurisdictions, including Canada.

We act as the data controller for the personal information collected through our website and services.

2. Information We Collect

We may collect the following categories of personal data:

Account Information

• Full name
• Date of birth
• Email address
• Username and password
• Country and address details

Verification Data

• Government-issued identification documents
• Proof of address
• Payment ownership verification

Financial Information

• Deposit and withdrawal history
• Payment method details (masked card data, e-wallet IDs)
• Transaction records

Usage Data

• IP address
• Device information
• Browser type
• Pages visited and activity logs

Cookies & Tracking

• Session cookies
• Preference cookies
• Analytics cookies
• Marketing and advertising cookies (where permitted)

3. How We Use Your Information

We use your personal data for the following purposes:

• Creating and managing your account
• Processing deposits, withdrawals and transactions
• Verifying identity and preventing fraud (KYC/AML compliance)
• Providing customer support
• Operating games and services
• Improving platform performance and user experience
• Sending service-related notifications
• Marketing communications (with consent where required)
• Meeting legal and regulatory obligations

4. Legal Basis for Processing

We process personal data based on:

• Contract: To provide casino services you request
• Legal obligation: Compliance with AML, fraud prevention and regulatory requirements
• Legitimate interests: Security, analytics, platform improvement and risk management
• Consent: Marketing communications and non-essential cookies (where applicable)

5. Data Sharing

We may share your data with trusted third parties, including:

• Payment processors and financial institutions
• Identity verification and fraud prevention providers
• Game software providers
• Cloud hosting and IT service providers
• Customer support platforms
• Regulatory or legal authorities when required by law

We do not sell your personal data.

6. International Data Transfers

Your personal data may be transferred and processed outside Canada, including in jurisdictions that may not provide the same level of data protection.

Where required, we implement safeguards such as contractual data protection clauses and security measures to protect your information.

7. Data Retention

We retain personal data only as long as necessary for legal, regulatory and operational purposes:

• Account data: up to 5 years after account closure
• Transaction records: minimum 5 years
• Verification data: as required by AML laws
• Marketing data: until consent is withdrawn
• Technical logs: typically 6–24 months

After retention periods expire, data is securely deleted or anonymized.

8. Data Security

We apply industry-standard security measures, including:

• SSL/TLS encryption
• Secure data storage and restricted access
• Fraud detection systems
• Regular security monitoring and audits

While we take strong precautions, no online system is completely secure.

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (where legally possible)
• Restrict or object to processing
• Withdraw consent for marketing
• Request data portability

To exercise your rights, contact our support team using the details below.

10. Cookies

We use cookies and similar technologies to operate the website, enhance performance and provide personalized experiences.

You can manage or disable cookies through your browser settings.

11. Children’s Privacy

Glorion Casino does not knowingly collect data from individuals under the legal gambling age in their jurisdiction.

Accounts suspected of belonging to minors will be suspended and investigated.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page, and continued use of the website indicates acceptance of the updated version.

13. Contact Us

• Email: [email protected]
• Support: [email protected]
• General Info: [email protected]